FAQ

Short answer:
Because changing classes after a ride has started can invalidate recorded data. RBR blocks this by design.

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What’s the rule?

Once a competitor has started a ride, changing their class is only allowed if the classes use the same track (or tracks).

Class change is blocked when:

• the new class uses a different track(s), or
• the track(s) are partially different (shared sections + different sections)

This prevents accidental loss or corruption of valid ride data.

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Common scenarios

✅ Same track, different classes
(e.g. Enduro vs Adventure on identical route)
→ You can change the class and keep the ride data.

❌ Different tracks between classes
→ Class change is blocked.
→ You must delete the recorded ride first, then change the class.

❌ Partially shared tracks
→ Blocked.
→ The system cannot safely decide which parts of the ride belong to the new class.

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Important clarification

You do NOT need to delete the competitor.

You only need to:

1. Delete the competitor’s ride (from Results or Replay) for the sections that are not needed (or differs)
2. Change the class
3. Competitor can start/continue in the new class

After deleting the problematic ride (the one which differs between classes), the class change will work.

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Why RBR works this way

• Prevents accidental deletion of valid GPS data
• Avoids incorrect results caused by mismatched tracks
• Keeps judging and replay data consistent and reliable

This conservative behavior is intentional.

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Need help?

Contact us if you prefer not to delete the ride or need assistance in this matter.