FAQ

Unauthorized sharing, saving, copying, or accessing of event tracks/roadbooks is not possible.

Event Tracks (Roadbooks & GPX Trails), regardless of their visibility status, are made available exclusively to "accepted" event competitors according to their scheduled date and time, and section settings. These tracks automatically disappear from competitor devices once the event is over.

• When a user registers for the event, they become a competitor and their status is set to "pending", with no access to any event materials.
• Organizer will be able to accept entry by changing competitor status to "accepted". This does not grant access to any tracks/roadbooks yet.
• The organizer must schedule the date and time when the track/roadbook becomes available to a specific competitor. This is done by configuring the settings for each section and setting the start time for the competitor for each particular section.

Learn more about event competitor statuses.

Track/roadbook (section) availability to competitors differs based on the event section start type:

• Standing: Organizer will have to set a "start time" for each competitor individually (for each section). The track/roadbook becomes available 20 minutes (configured by the event organizer) before the competitor’s start time.
• Open Rolling Start: Organizer will have to set a "global start time" for each section called "The first competitor starts at". The track/roadbook becomes available to all competitors 20 minutes (configured by the event organizer) before the section "The first competitor starts at" time.
• Rolling Start with Time Window: Organizer will have to set a "start time window" (60-minutes) for each competitor individually (for each section). The track/roadbook becomes available 20 minutes (configured by the event organizer) before the competitor’s start time window.

Tracks/roadbooks automatically disappear from competitor devices once the event is over.

How to test-ride event tracks and itinerary?