FAQ

Poor or no internet connection?

Updated
The app is functional even without an internet connection. The connection to the internet (WiFi or 3G/4G) is only required for the initial download of the tracks (roadbooks) and is not necessary to navigate the roadbook.

You will be able to download the track (roadbook) to the RBR Roadbook Reader app for offline use confirmed by a green YES, as illustrated in the screenshot below.
*GPX trails in offline mode are missing the background map if you haven't previously opened and zoomed in to cache it locally. (We are working on fully automatic offline map support.)


During the ride, the app will make ongoing efforts to synchronize competitor GPS data with the servers (and recalculate leaderboard results & penalties). In instances where an internet connection is unavailable, the app will gather data and hold it until a connection is re-established for synchronization.


If you do not see your results or replay, please make sure you have synced the data with the servers.
  • Open the RBR app and navigate to the home screen
  • Ensure that the ride data is sent (there is no red text saying "Sending ride data...")


Learn more:
Event competitor tracking with poor or no internet connection


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